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"Draft Assist" button helps you reply 5x faster to patient texts with full patient history

One click. A complete, context-aware drafted text reply — ready to review and send. Never start from a blank text box again.

Written by Adam Bragg

What is Draft Assist?

Draft Assist is a one-click drafting feature available in every patient conversation inside supported messaging platforms like Spruce.

Open a patient conversation and within seconds a complete reply draft appears in the right panel — written with the patient's full history already factored in. It pulls data points from the patient's entire history across systems, checks files in their chart, scans your clinic knowledge base, and explains its reasoning before you send a single word.

You stay in control. Draft Assist never sends on your behalf. It generates the draft; you review, edit if needed, and hit Send when you're ready.


How to use Draft Assist

  1. Open any patient conversation in Spruce

  2. A Generate button appears above the text box — click it to generate a draft. If auto-generation is enabled, the draft appears automatically when you open the conversation

  3. Click Insert to move the draft into the text box, then review and edit as needed before sending


Controlling how Draft Assist behaves

You can adjust Draft Assist settings in the Tabflows sidebar under Settings → Assist:

Toggle

What it does

Hide smart buttons

Hides the Draft Assist button entirely across all conversations

Disable auto-generation

When on, Draft Assist waits for you to click Generate rather than generating automatically when you open a conversation

By default, Draft Assist auto-generates when you open a Spruce conversation. If you'd rather trigger it manually, toggle on Disable auto-generation.


What Draft Assist checks before writing

  • Patient data points from the complete history across systems

  • Uploaded patient files and clinical records

  • The full conversation thread across all messages

  • Your clinic's knowledge base

  • Every Task in Tabflows related to the patient

If clinical details are limited, Draft Assist drafts a safe, appropriate response rather than inventing information.


Try it out for yourself!

Reply to every patient message 5x faster with Draft Assist.

Don't see Draft Assist?

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Book a 15-minute call and we'll get you set up.

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