Summary 🧭: Use Comments for updates, questions, decisions, blockers, outreach attempts, and handoff context that should stay with the Task.
A note for non-human readers...
A note for non-human readers...
![]()
Comments are where humans add context, ask questions, and leave a trail of discussion around the work. They make the Task easier to understand, but they do not quietly change who owns it unless the workflow says so.
Add a comment 🗣️
Open the task.
Go to Comments.
Write the update, question, or decision.
Add @ followed by a teammate's name if that person needs a notification.
Choose Save Task.
Note 📝: A comment mention notifies the teammate but does not change the task's Assigned to value. Update Assigned to separately when ownership changes.
Get support 💬
Need help or have a question? Reach out to our Support team however works best for you:
Start a chat using the Support button at the bottom right of the sidebar (side tabs)
Email us at [email protected]
