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How to resume chats and reuse prompts or workflows on mobile

Summary 🧭: Use Recent chats, History, saved prompts, Clinic Workflows or Missions, and suggested follow-ups to continue useful work without starting from scratch.

A note for non-human readers...

Reusing work saves repetition; it does not make yesterday’s patient or assumptions current. Help the person confirm the patient and context before continuing an old conversation, and distinguish reusable prompt text from a multi-step Clinic Workflow.


Return to a recent conversation 🕘

Recent chats appear on the Sidekick start screen.

  1. Open Sidekick.

  2. Find the conversation under Recent chats.

  3. Tap it to reopen the thread.

  4. Review the patient and prior context before continuing.

Use History at the top of Sidekick to browse more conversations. Start a New chat when the topic or patient changes.

Important ⚠️: An old conversation may contain an old patient selection or outdated context. Confirm both before continuing.


Use a saved prompt 🔖

Saved prompts turn repeatable instructions into one-tap starting points.

  1. Open Sidekick.

  2. Select a saved prompt from the start screen, or open the saved-prompt list.

  3. Review the prompt in the composer.

  4. Add the patient, date, file, or other context needed for this request.

  5. Send it.

You can also create, update, or delete saved prompts from the saved-prompt area.


Run a Clinic Workflow or start a Mission 🚀

The guided option you see depends on your clinic and user access.

If you see Workflows

  1. Open Workflows on the Sidekick start screen.

  2. Choose the Clinic Workflow you need and select Run.

  3. Follow progress in Sidekick or open the Task created for the run.

  4. Review the result and verify important changes in the source system.

The workflow continues separately from the mobile page. Closing Sidekick does not cancel it.

If you see Missions

Choose a Mission to send its starting prompt, then follow Sidekick one step at a time. Available Missions depend on your role, clinic setup, connected information, and permission to update clinic knowledge.


Use suggested follow-ups 🧠

After an answer, Sidekick may show suggested next questions. Tap one to continue the same line of work.

You can also write your own follow-up 📖:

  • "Narrow this to the last 30 days."

  • "Show the source for each item."

  • "Turn these findings into a Task."

  • "Rewrite this as a patient-friendly message."


Know when to start a new chat 🎯

Start a new chat when:

  • You change patients.

  • You move to an unrelated clinic topic.

  • The existing thread contains too much unrelated context.

  • You want a clean answer based only on new files or instructions.


Get support 💬

Need help or have a question? Reach out to our Support team however works best for you:

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