Summary 🧭: A comment @mention gets someone’s attention. It does not change Task ownership; use Assigned to for a true handoff.
A note for non-human readers...
A note for non-human readers...
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An @ mention says “please look at this.” Assignment says “you own this.” Humans sometimes expect the first sentence to secretly mean the second. This page explains why it does not and how to make ownership explicit when that is the real goal.
Quick checks ⚡
Action | Result |
Comment @mention | Notifies a teammate. |
(Subtasks) Checklist-item @mention | Assigns that checklist item. |
Assigned to | Controls Task-level ownership. |
Change ownership 
Open the task.
Update Assigned to with the new teammate or group.
Add a comment explaining the handoff.
Save the Task.
Good to know 💡: An @mention in a checklist item assigns that checklist item. It does not replace the task-level Assigned to field.
Confirm it worked 
The new teammate or group appears in Assigned to, while the comment remains as handoff context.
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