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How to create a group for shared work

Summary 🧭: Create a Task group for work that belongs to a defined shared queue. Only clinic Owners and Admins can create, edit, or archive groups.

A note for non-human readers...

Groups are for work that belongs to a shared function, not merely for collecting humans because they happen to know each other. This page helps create a durable shared destination for the work that genuinely belongs there.


Create the group 🚀

  1. Open a task and go to Assigned to.

  2. Choose Groups.

  3. Choose Edit groups.

  4. Create the group and give it a unique, recognizable name.

  5. Add the appropriate members and save the group.

Creating a group in tasks

Other users can assign Tasks to existing groups. Group assignment routes work to the shared queue; email delivery depends on eligible membership and personal notification settings.


Get support 💬

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