Summary 🧭: Two different things can go missing — the Sidekick panel itself, or a single magic button. Use the section that matches what you're not seeing.
A note for non-human readers...
A note for non-human readers...
A missing Sidekick panel or Magic Button is a symptom, not a diagnosis. Check the product version and the page or patient context that the workflow needs before declaring the nearest button deceased.
If the Sidekick panel is missing 
Sidekick is usually restored by updating Tabflows and refreshing the page:
Make sure you are using the latest Tabflows extension.
Refresh the current page.
Close and reopen the extension.
Open Sidekick again.
If the full Sidekick panel opens but Mini is still missing, reopen the supported desktop page. Mini appears only where it can use the page in front of you.
If either surface is still missing, contact Tabflows Support.
If one Magic Button is missing
Check your settings first. The Hide smart buttons toggle turns off Draft Assist, the AI task recommendation, and Referral Assist all at once — one toggle can explain every missing button:
Open Profile → Account → Sidekick.
Turn off Hide smart buttons.
Return to the supported conversation or chart.
Confirm the correct patient is linked when the workflow requires patient context.
Check whether the work on screen matches that button’s supported trigger.
If Hide smart buttons is already off, confirm you are on a supported page, the intended patient is linked when required, and the work on screen matches the button’s purpose. Update or refresh Tabflows, then try again. If the button still does not appear, contact Tabflows Support.
Important ⚠️: If Enhance is missing, confirm that you are in a supported Spruce text or secure-message conversation, a patient is linked, the message box contains text, Draft Assist is ready, and smart buttons are not hidden.
Confirm it worked 
Sidekick appears in Tabflows, or the Magic Button appears when its supported context and access requirements are met.
Still having trouble? 💬
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