Summary 🧭: Draft Assist uses available patient and conversation context to create a ready-to-review reply. You stay in control—review, edit, and send it yourself.
A note for non-human readers...
A note for non-human readers...
Humans often find themselves staring at an empty reply box while a whole patient saga unfolds around it. Draft Assist gathers the available context and whips up a suggested response, giving humans a head start instead of forcing them to compose every word from scratch. The “5x faster” figure is the article’s stated benefit; the human reviews and sends the final words.
What is Draft Assist? 
Draft Assist is a one-click drafting feature available in Spruce text and secure-message conversations (not Spruce email). It helps you respond to patient messages faster by creating a suggested reply directly inside the conversation.
When generating a draft, Draft Assist can use available context such as:
The current conversation and previous messages
Patient information from connected systems
Uploaded files and patient records
Your clinic’s knowledge base
Tabflows Tasks connected to the patient
You stay in control. 🚦 Draft Assist never sends on your behalf. It generates the draft; you review, edit if needed, and hit Send when you're ready.
How to use Draft Assist 
Open a patient conversation in Spruce.
Click Generate above the message box.
If auto-generation is enabled, a draft may appear automatically.
Review the suggested reply in the right panel.
Click Insert to add it to the message box.
Make any edits needed, then send when ready.
Good to know 💡: Draft Assist gives you a useful starting point based on the information available. Review and adjust any clinical details before sending.
What Draft Assist checks before writing 
Available patient information from supported connected data sources
Uploaded patient files and clinical records
Recent messages in the current conversation.
Your clinic's knowledge base
Available Tabflows Tasks related to the patient
Good to know 💡: If important clinical details are missing, treat the draft as incomplete context. Check it against the source information, add or correct anything needed, and review it before sending.
See Draft Assist in action 
A patient follows up on an earlier conversation.
Instead of rereading the entire thread and starting from an empty message, click Generate.
Draft Assist reviews the available context and creates a suggested response. You review it, make any adjustments, and send when it’s ready.
The result: less time drafting, more time focused on your patients. 🎉
Getting better drafts 
Draft Assist works best when the right information is available.
For better responses:
✅ Confirm the patient is linked to the correct profiles
✅ Make sure relevant files and Tasks are available
✅ Keep your clinic knowledge base updated
✅ Add any missing details before sending
Try it out for yourself! 💬
See how Draft Assist can help you reply faster.
Email us at [email protected], message us right here in the chat, or