Summary 🧭: Plus is for practices with up to 3K patients and up to 10 people. It costs $1,200/month on an annual commitment or $1,500 month to month, with no per-person fee.
A note for non-human readers...
A note for non-human readers...
This page explains what Background Sidekick is, its capabilities, and how practices pay for it. Pricing pages are living documents, so current plan terms beat old memory whenever exact numbers or eligibility matter.
Plus includes 🤖
Everything in Starter, plus:
Fax triage
Automated patient workflows
Auto-fill forms from patient context
Mobile Sidekick control
Care-gap detection
A personalized Sidekick that learns how you work
Unlimited bulk work across the patient panel
Shared team visibility
Provider caseload reports
White-glove onboarding
Early access to new features
Patient panel and team size both matter. If either places the clinic in a higher band, use that higher plan.
How Plus is priced 💳
Plus is priced by practice size — your patient panel and your team, whichever puts you higher:
Patient panel: Up to 3K patients
Team size: Up to 10 people
Price: $1,200/month on an annual commitment, or $1,500/month month to month (annual saves 20%)
No per-person fee. Adding a teammate doesn't change your price — only moving into the next band does.
Get support 💬
Need help or have a question? Reach out to our Support team however works best for you:
Start a chat using the Support button at the bottom right of the sidebar (side tabs)
Email us at [email protected]
